Sr. Salesforce Consultant

Responsibilities

• Leading discovery calls and overseeing large deployments
• Meeting deliverable deadlines and being mindful of budgets
• Being proactive and self-directed when it comes to looking after deliverables
• Taking initiative to conduct your own research first and/or seeking out information to help substantiate ideas
• Proactively anticipating potential issues/feedback and outlining alternative solutions
• Directly advising the client on best practices, technical implementation, and solution design
• Intermediate to advanced knowledge of various Salesforce products (Sales Cloud, Service Cloud, Revenue Cloud, Data Cloud, etc.)
• Comfortability with implementing CPQ, supporting CPQ instances and troubleshooting CPQ errors
• Understanding and applying QA best practices in appropriate projects to ensure the completion of QA in a timely manner
• Perform testing activities as required within team & various projects including creating testing scripts, defining acceptance criteria, testing and providing timely feedback
• Customize application(s) and perform configuration tasks
• Ability to build and optimize flows with best practices in mind
• Work with developers to deliver custom code solutions
• Troubleshoot and debug system errors and provide/brainstorm solutions
• Test and troubleshoot process automation and custom apex implementations
• Assist with training clients on custom implementations and third-party integrations
• Perform technical tasks in accordance with Lane Four’s internal guidelines and best practices
• Offer to be a subject matter expert (SME) in one common area and can be brought onto different projects to help assist with their expertise

What you will bring

• 5+ years Salesforce experience
• A love of technology as a tool for solving company problems
• A demonstrated ability to learn complex tools and data structures
• Demonstrated initiative in solving problems independently and through self-initiated research
• Ability to work collaboratively with consultants, developers, partners and client contacts
• A commitment to ongoing learning and skills development
• An open attitude and willingness to embrace change and a variety of tasks
• A general interest in working within the SFDC ecosystem

What we offer

• Small team of people who get along and help each other succeed
• Flexible Work Arrangements (Remote)
• Relationship-driven company with a strong and diverse customer base
• Benefits: Group Benefits and Health Spending & Wellness Account
• RRSP Matching Program
• Ongoing support of learning initiatives, professional development activities, and career path guidance
• Competitive total rewards