Salesforce Consultant

Responsibilities

• Support Salesforce administration activities including application customization, data management, reporting and process automations
• Research and implement third-party tools and solutions
• Create document- and video-based documentation on system processes and custom implementations
• Test and troubleshoot process automations and custom apex implementations
• Assist with task updates and live solution demos to clients
• Assist with training clients on custom implementations and third-party integrations
• Assist with customer onboarding activities and support tasks with the product team
• Support consulting team with other client-related or internal tasks, as needed

What you will bring

• 2-5 years Salesforce experience
• A love of technology as a tool for solving company problems
• A demonstrated ability to learn complex tools and data structures
• Demonstrated initiative in solving problems independently and through self-initiated research
• Ability to work collaboratively with consultants, developers, partners and client contacts
• A commitment to ongoing learning and skills development
• An open attitude and willingness to embrace change and a variety of tasks
• A general interest in working within the SFDC ecosystem

What we offer

• Small team of people who get along and help each other succeed
• Flexible Work Arrangements (Hybrid)
• Our beautiful office is located in downtown Toronto featuring an open work space and snack service
• Relationship-driven company with a strong and diverse customer base
• Benefits: Health Spending & Wellness Account
• Ongoing support of learning initiatives and professional development activities